FAQ

PAYMENTS

{illustrated example accepts payment through Paypal, VISA, and Mastercard for Canadian, US and International orders. In the event of payment received through Paypal as an "echeck" the order will not ship until the payment has cleared from the bank account to the Paypal account. While taxes do not apply to both International and US orders, all orders shipping within Canada are subject to the individual Province's tax. {illustrated example does not do wholesale, pre-sale, or accept credit card payments via phone/email. All orders & transactions are carefully reviewed prior to shipping. Any fraud / violators will be pursued to the full extent of the law. Livestock reserves the right to follow up, refuse, cancel or refund suspicious orders.

CURRENCY, TAXES AND DUTY FEES

All prices are listed in Canadian Dollars. All duties, customs and taxes incurred when items are shipped internationally are the responsibility of the customer. Due to Canadian law Livestock does not mark down the value of items, nor do we mark items as "gift". If you have any inquiries regarding duties, customs and taxes in your country, contact your local customs office. 

SHIPPING RATES AND DELIVERY ESTIMATES

We ask our customers to allow us 1-2 business days of processing time to assemble your order. Tracking will be sent via email as a FedEx tracking number that can be tracked at www.fedex.com.

Canada

FedEx Canada Ground 5-7 Day for orders $0.00 - $100.00 = $12.50

FedEx Canada Ground 5-7 Day W/ Signature for orders $100.01 and up = $15.00

FedEx Canada Express 2 Day W/ Signature for orders $0.00 and up = $21.50

In Store Pick Up* = FREE

*"In Store Pickup" allows you to pay online for a product and have that product shipped FREE of charge to your local Livestock. The process takes about 1-7 days, depending where the item is coming from. As soon as your order is ready for pick up, you will receive an email notification. 

USA

FedEx Ground USA 5-7 Day for orders $0.00 - $100.00 = $15.00

FedEx Ground USA 5-7 Day W/ Signature for orders $100.01 and up = $17.50

FedEx Express USA 2 Day W/ Signature for orders $0.00 and up = $24.50

 

Rest of World

FedEx International 3-5 Day W/ Signature for orders $0.00 - $249.99 = $45.00

FedEx International 3-5 Day W/ Signature for orders $250.00 and up = $65.00 

 

{illustrated example does not ship to PO boxes or freight forwarding companies. 

 

EXCHANGES / RETURNS

{illustrated example will accept returns for store credit and exchanges within 7 days of item delivery as long as the return item has not been worn and is in the same condition it was when shipped out. We ask that you contact our customer service staff via phone or email before any returns/exchanges are processed. All costs related to return/exchange shipping are the responsibility of the customer. We will offer a one time price match in the case of a recently discounted product that has been purchased within 7 days at regular price. All sale items are final sale.